The Project/Area managers assist customers through the installation process of their project. We provide guidance and support to ensure a smooth and successful installation experience.

Frequently Asked Questions

What do I need to do to prepare for my installation date?

• We kindly ask that you take down any window treatments. It’s important to note that we cannot be held responsible for the removal of any shutters, shades, or blinds, unless they were specifically included in the contract. Our team takes pride in protecting your home by covering all surfaces. However, we suggest moving any furniture or valuable possessions at least 3 feet away from the windows. Furthermore, if you have a home security alarm system, we recommend contacting them beforehand so they can give you proper instructions.

Why do they need to cover my furniture?

• While our teams prioritize safety and quality when working inside homes, it is important to note that these areas are considered active construction sites. This means that there may be some associated noise and dust due to ongoing work.

Can my project manager assist me with moving my heavy furniture away from the openings?

• Unfortunately, Wright’s is not responsible for this task unless it is explicitly stated in the contract or following change orders.

How many people will be on the installation team?

• Depending on the scope of the work, the project manager will dispatch the appropriate size team for your project.

Will there be a point of contact to communicate with the team?

• Throughout the installation process, your project manager will serve as your primary contact. A designated leader within the installation team will regularly update your project manager on the progress of the installation.

Where on the property will they start?

• Before beginning their work, the installation team will ask the client which room they would like to start in. From there, they will proceed in a systematic manner, moving clockwise throughout the entire property.

How long will the installation take?

• Depending on the scope of the work, your project manager will advise on specifically how long the installation will take